What telehealth is
Telehealth uses electronic communications to allow a patient and licensed clinician in different locations to exchange health information and provide care. Depending on clinical need and state requirements, care may involve forms, messaging, telephone, video, or referral to in-person services.
Potential benefits
- More convenient access to licensed clinicians.
- Reduced travel and faster exchange of health information.
- Care coordination with a dispensing pharmacy when a prescription is appropriate.
Potential risks and limitations
- Technology may fail or communications may be interrupted.
- A remote evaluation may not provide all information available during an in-person examination.
- Electronic information can carry privacy and security risks despite safeguards.
- A clinician may determine that telehealth is not appropriate and recommend in-person or emergency care.
Patient responsibilities
Provide complete and accurate information about symptoms, medical history, allergies, pregnancy or breastfeeding, medications, and supplements. Follow clinician and pharmacy instructions, ask questions, and seek urgent care when appropriate.
Voluntary participation
You may decline or stop telehealth, subject to the limits of services already provided. Medication is issued only if an independent clinician determines it is medically appropriate.
Consent record
The consultation platform should present the operative consent and record your agreement. This website notice is educational and should not replace the legally reviewed consent used in the clinical workflow.